FAQ

1. DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER ?

Setting up an account is not mandatory as you just need an e-mail address. But if you register, you will be able to enjoy some benefits through your account like saving your articles in your wishlist or placing an order more quickly and easily.


2. I HAVE FORGOTTEN MY PASSWORD: WHAT SHALL I DO ?

If you need help resetting your password, we can help by sending you a link to reset it. Go to y account page and click to reset the password. https://breath-of-fire.de/my-account


3. HOW DO I RECEIVE BREATH OF FIRE EMAIL UPDATES?

Stay informed of new arrivals, trends and exclusive promotions, well-being news and events by entering your email address under at the bottom of our pages.


4. HOW DO I PLACE AN ORDER ON YOUR SITE?

Placing an order is easy at Breath of Fire. 
Choose your category from the top navigation menu or search to explore a specific style. Select the size and the colour of your item and click add to cart. Once you have finished adding your items, proceed to checkout in the cart. Sign in to your account if you have not done so already. If you do not have an account, simply enter your email address to proceed. Enter your address and payment information (paypal, credit card…) and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. 


5. CAN I PLACE AN ORDER OVER THE PHONE ?

Our friendly Customer Service is happy to assist you with placing your order over the phone if you encounter any problems in placing your order through the internet.


6. WHERE CAN I FIND SIZE & FIT ADVICE?

Under each product, a size guide can be found in the description but you can also visit our complete size guide under this link: https://breath-of-fire.de/how-to-choose-your-size/

If you have more questions, we will be more than happy to answer your questions regarding the size and fit. 

7. CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

As your purchase will be prepared quickly for dispatch, please contact our Customer Service as soon as possible to cancel or make changes to an order. if your order was placed on the weekend, we will certainly not have the possibility to correct the order because the depot starts working very early on Monday morning and once packed, the changes can not be made. However, please know that we will do our best if such a case should arise.

Unfortunately we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds policy.

 
8. ARE YOU GOING TO HAVE MY SIZE OR MY COLOUR AGAIN?

Most of our models are evergreen and we often do re-storage. However, if your favorite item is not available you can always email us for more information and to be kept informed of the restocking of the item in question.

9. WHICH PAYMENT METHODS DO YOU ACCEPT?

Credit cards and mastercards, paypal and bank transfer. For bank transfers, the order is prepared once the money has reached our bank account.


10. HOW MUCH WILL I BE CHARGED FOR SHIPPING?

Every Breath of Fire order is unique so our shipping costs vary depending on the size, weight and destination of your chosen items. This information will appear at the checkout.

11. WHEN WILL I RECEIVE MY ITEM AND HOW CAN I TRACK DELIVERY?

Once your order details are confirmed, your item will be carefully prepared and sent on its way within 2 business days. Delivery will normally take 2-7 days after dispatch, depending on your location and chosen shipping method. We send tracking links for all orders that may take longer than two business days to deliver. 

12. WHAT IS YOUR RETURNS POLICY?

You can return the item within 30 days of placing your order. Of course the clothing must be returned in its original, unused condition. If you would like to exchange an item, you will need to return it and place a new order.

13. HOW CAN I DETERMINE MY CLOTHING SIZE?

To determine your size, you will need to take a few measurements of your body. Here is a guide on how to take your measurements:

  1. Bust: Measure around the fullest part of your bust.
  2. Waist: Measure around the narrowest part of your waist.
  3. Hips: Measure around the fullest part of your hips.
  4. Inseam: Measure from the inside of your leg, starting at the crotch and going down to the bottom of your ankle.

You can use a flexible tape measure or a piece of string to take these measurements. Make sure to keep the tape measure or string level and parallel to the floor when measuring. It's also a good idea to have someone else help you take the measurements to ensure accuracy.

Once you have taken your measurements, you can use a size chart to determine your size in different clothing brands and styles. At Breath of Fire, our clothing are made a little differently as our designs are special. We advice you also to have in mind your weight and hight while choosing the right fit.

About our production process

It is rare for brands to truly reveal the behind-the-scenes of their production process. Even when a brand adopts an ecological and ethical approach, it is essential to keep in mind that the process remains industrial. And with industry comes demanding working conditions, including noise, machinery, and a mechanized pace.

Each fabric has its advantages and disadvantages, both environmentally and socially. The production of every garment requires significant human and environmental resources.

This is why we want to share with you the specifics of the materials that make up our fabrics. We prioritize natural materials, often blended with a very small amount of elastane, to ensure optimal durability for our garments while staying true to our values.

We remain realistic about the reality of textile production. We sincerely believe that our garments come from one of the most respectful and high-quality mechanized textile productions. Thanks to our small-scale operations, we can trace every step of the manufacturing process: from weaving to knitting, dyeing, and even the final assembly of the garments. Tracing is straightforward, as we work with two fabric manufacturers and two production sites that cut and assemble the garments.

Our primary partner is located in Portugal, offering close proximity, while our secondary partner in Turkey is equally high-quality but located farther away and operates on a slightly larger scale. Both of our main partners are family-owned businesses committed to ensuring good working conditions in their villages and communities.

We have personally visited all the sites involved in the production process, both in Portugal and Turkey, covering knitting, dyeing, and sewing. The only stage that still escapes our direct control is the sourcing of raw materials, as organic cotton and bamboo come from various channels. However, we are confident that these raw materials come from ecological and/or organic productions with monitored and controlled working conditions. Additionally, all our raw materials are rigorously verified by independent certification bodies, ensuring their compliance with our environmental and ethical standards.

Brushed Organic Cotton Jersey 220 g/m² - Made in Portugal

This fabric is our flagship material: a high-quality jersey that offers a soft, peach-skin feel. It is comfortable, warm, and designed to stand the test of time. Made of 92% organic cotton and 8% elastane, it combines durability and comfort.

The brushing process, carried out during the fabric's production, ensures it remains soft even after many washes. This fabric is what established our brand’s reputation and continues to delight our customers.

This fabric is rare in conventional retail due to the many challenges it presents. The brushing process, which removes a portion of the cotton, makes it difficult to achieve a consistent finish, especially given the natural variations in cotton quality. Furthermore, its sensitivity to dyes means that results can vary depending on the coloring process.

Despite these challenges, we value this fabric's uniqueness and are proud of its exceptional quality, which far exceeds what is typically available in mass-market products. The effort is absolutely worth it, and we are thrilled to offer you such a premium fabric.

You’ll find this fabric featured in our Evergreen Collection.

Some advantages of organic cotton facrics:

  • Environmental Protection: Grown without pesticides or chemical fertilizers, it helps protect soil, local ecosystems, and biodiversity.
  • Reduced Water Consumption: Organic cotton often uses less water than conventional cotton due to sustainable farming techniques and better water retention in the soil.
  • No Harmful Chemicals: No toxic chemicals are used in its cultivation, making it safer for farmers, consumers, and the environment.
  • Superior Comfort for the Skin: Hypoallergenic and softer, organic cotton is ideal for sensitive skin and reduces the risk of irritation.
See our Evergreen Collection

Bamboo blended with organic cotton in various proportions.

For our Evolve Collection, we’ve selected a blend of organic cotton and bamboo fiber. Bamboo viscose is a natural material made from bamboo through a controlled chemical process. Bamboo requires very little water for cultivation, which makes it a more resource-efficient crop compared to other fibers.

The bamboo used in our garments is sourced from forests that are managed responsibly. The process of turning bamboo into viscose is carefully controlled, focusing on efficiency and minimizing waste.

This collection, made with Turisk organic cotton and bamboo, is produced in Turkey, where we work with local partners who share our commitment to quality and responsible manufacturing.

We use bamboo in our garments for its fluidity, durability, and softness, which complements the cotton blends for added comfort and longevity. The Mizar kimono is made entirely from bamboo, while other pieces feature varying blends of bamboo and cotton. We choose bamboo for its balance of environmental impact and material performance, ensuring that our pieces are built to last while being mindful of the resources they require.

See our Evolve Collection