Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please note that the sending fees will not be refunded.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To process your return fastly, please sent us an email, so we now you’re parcel is coming, to info@breath-of-fire.ch.
Please send your purchase back to us at the following address ( for Europe only):
Zenfulfillment GmbH
c/o Breath of Fire Eco & Yoga Retouren
Tor 19/20/21
Sülzenbrücker Str. 7
99192 Nesse-Apfelstädt
The return is your responsibility, we advise you to choose a return with a tracking number. Any loss will not be charged to us.
Additional non-returnable items:
Gift cards
Refunds (if applicable)
Once your return is received and inspected, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Due to the long return of some shipping companies and the inspection that the people at the depot must do of your return, this process may take some time. If you are concerned, please do not hesitate to contact us.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at info@breath-of-fire.ch and check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.
Exchanges (if applicable)
If you need to exchange your purcahse send us an email at info@breath-of-fire.ch and send your item to back to:
Zenfulfillment GmbH
c/o Breath of Fire Eco & Yoga Retouren
Tor 19/20/21
Sülzenbrücker Str. 7
99192 Nesse-Apfelstädt
If you would like to change your clothes for an other size or return it because the items is not fitting your taste, please sent us back the item that is not fitting, we will refund your purchase and then you can place a new order with the new items of your choice. You can also get directly in contact with us for help : info@breath-of-fire.ch.
You will be responsible for paying for your own shipping costs for returning your item if you wish an other size or if the clothes is not suiting your taste. Shipping costs are non-refundable. Please note that if you receive a refund, the cost of first shipping will be deducted from your refund.
We replace on our costs items if they are defective, damaged or if an error from our side has been made as long as we are within 30 days after purchase and upon presentation of a photograph of the defect to our email address info@breath-of-fire.ch.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We thank you for your trust and if you need – please contact us directly per email at info@breath-of-fire.ch